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The best air freight forwarders ensure that your cargo gets to you, or to its destination, safely and on time. When considering hiring a company for your freight forwarding needs there are some key things you should look out for when choosing the right freight forwarding company. Here are four top tips on hiring the best air freight forwarders.

1. Years of experience

Arguably the most important factor when choosing freight forwarding services is how much experience they have. Shipping companies with substantial experience know how to handle transporting cargo from start to finish.

The ideal air freight forwarding company will:

  • Arrange for your items to be properly packed
  • Sort out the paperwork to ensure your items get through customs
  • Get you the best rates for shipping your cargo anywhere in the world

When your business relies on imports and exports arriving safely and on time, an experienced company makes all the difference.

2. Network of global agents

When partnering with a freight forwarding company that has a good network of global agents at origin and destination terminals, the supply chain remains disruption free. The flow of information regarding your shipment will be smoother and there’s added peace of mind knowing where your shipment is at all time.

3. Good reviews and references

You want a freight forwarding company that will essentially work with you as a business partner and is interested in forming a long-term relationship. With that in mind, it’s a good idea to find out what they’re like to work with. Before you sign a contract with an air freight forwarder, ask for references.

Contact the references and ask about their experience with the freight forwarding company you’re thinking about engaging. Get information on their pricing, communication and reliability. This can give you a clear indication of how they operate and their customer service standards.

4. Communication Skills

The key to successful shipping is communication. You don’t want to find yourself left in the dark if a problem arises during transportation. The best air freight forwarders will keep you in the loop at all times, offering you a personal service that’s overseen by a dedicated freight forwarding agent.

Communication lines should always be open and your freight forwarding company should be responsible and made accountable for managing problems if they occur.

Choose Asiana USA as Your Freight Forwarding Company

Asiana USA is a highly experienced international import and export shipping company. Our customer service is second to none. Above all else, we prioritise communication, taking care of your air freight forwarding needs from start to finish, keeping you in the loop at all times.

For a service that will meet all your shipping needs at a competitive price, call (855) 500-1808 to partner with us today.

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