There are many reasons to employ a freight broker and their associated agents to handle your cargo transportation and delivery. Their expertise in delivering to areas that the shipper may not be familiar with and their knowledge of acceptable delivery schedules and other compliance measures will provide better communication with the buyers.
The freight broker agent works for the freight broker, and both are regulated by the Federal Motor Carrier Safety Administration (FMCSA) to ensure that your cargo is handled efficiently and professionally.
Other reasons for using a certified freight agent is to make sure there is an open and consistent method of communicating with drivers during transportation with current and accurate updates as to the location of the shipment. More so, if there is a breakdown, accidents, poor weather, or unexpected checkpoints, the agent can keep you and you the buyer up to date.
The high-quality network of drivers and their related certifications controlled by a reliable system of technological mechanisms provides a stable assurance that your cargo will be handled successfully.
How do Freight Brokers Assist You?
The first step in the shipping procedure is a call from the shipper to the broker to arrange for the shipment of the cargo. The freight agent (3PL) will make sure that all the details of the shipment are recorded and that all the information matches the expected outcomes for both shippers and buyers.
In many cases, the shipper can provide all of the necessary information using advanced electronic data equipment like Electronic Data Integration (EDI) that lessens the chances of mistakes or confusion.
The next step, freight scheduling, is where the 3PL can provide a valuable service. They take the extra time necessary to book the correct driver and mode of transportation for your cargo.
Most qualified freight agents have a vetted network of drivers and providers who have excellent driving records, equipment that is well maintained and operational, and a history of providing good service. This aspect of the freight broker agent’s resume should not be overlooked or underestimated.
At Asiana USA we have the most up to date technology to ensure the highest quality of service.
The highly effective 3PL will personally connect with the driver, and they will verify that this is the best person for the job.
They will provide the driver with accurate information as to the location for pick up, and they will also be in touch throughout the loading process. It is vital at this point to verify the contents of the load so that there is no need to worry about the status of the contents that have been shipped.
During transit, the freight broker agent will stay in constant contact with the driver, ensuring that the cargo is moving according to the planned schedule. They will make sure the driver has all the correct information needed to arrive at the right place at the right time.
When the driver arrives at the appointed destination, there is a need to unload, check for damage and to secure the final acceptance of the cargo. The 3PL will be involved with this process to make sure that everything is in order before the driver leaves the delivery location.
The final stage is billing for the delivery service, and throughout this process, the freight broker agent will check the paperwork, make sure the bill has been written correctly, and arrange for payment.
The freight broker agent plays a critical role in the successful transportation of cargo from the shipper to the buyer. The quality of the service demands a well-developed network of drivers and transportation providers and a proven system of communication and follow-through.
At Asiana USA we take pride in providing the best freight broker agents who are trained and certified. Call us today for a free quote.