As online shopping continues to grow, international shipping standards are constantly on the rise. Large online-based retail organizations such as Amazon and Wish generate millions of sales every day. In fact, Amazon records $4,772 worth of sales each second (equating to over $400 million per day).
The modern consumer is now accustomed to fast and efficient international shipping services. Businesses that are involved in importing and exporting must prioritize shipping processes.
To achieve maximum customer satisfaction and to avoid unnecessary delays and penalties, here are some common international shipping mistakes you need to avoid.
Ignoring Shipping Regulations in Destination Countries
All destinations have specific customs requirements. Some countries are more demanding than others, depending on what type of goods you’re shipping. Pay attention to the customs regulations of specific destinations and ensure you adhere to them.
Failing to adhere to shipping regulations, even by mistake, can lead to confiscation, delays, costly fines, and legal troubles.
Incorrectly Packaging and Labeling your Goods
Poorly packaged items are vulnerable to damage. International freight involves frequently moving cargo, meaning your items may fall or collide with other goods. Ensure your packaging is as shock absorbent as possible to reduce potential damage. This is especially important if you’re moving fragile goods, such as fine glassware.
Improper labeling can lead to a host of issues, such as delays, additional charges, and damaged goods. Businesses must label items correctly and make sure all delivery addresses are correct.
Not Insuring your Items Sufficiently
Cargo insurance is mandatory for the majority of international shipping. However, there may be certain details in your policy that can cost you. For example, incorrect packaging, categorization, and labeling information may void your cover.
Ensure you go over the fine print of your insurance policy and acquire adequate cover.
Failing to Understand the Basics of International Shipping
From freight rates to shipping charges and from supply chain management to customs regulations, international shipping is complex and demanding.
Although customs brokers can handle many of the complicated processes, business owners and those involved in shipping should have a basic understanding of the process.
This can help with decision making, insurance policies, and reducing the overall costs of freight shipping.
Choosing Low-Price Rates Over Value
Whether you’re dealing with truck, air, rail, or ocean freight, negotiating rates is an important step. Whatever shipping company you decide to go with, ensure that price isn’t the only factor in your decision. Many companies choose the cheapest option, leading to unsatisfactory service and long-term problems.
Using the Wrong Logistics Company in Your Destination Country
Managing logistics in multiple countries is difficult. Intermediaries are often used to look after delivering or shipping your items when they reach the destination countries. These companies might not hold the same standards as you, leading to poor logistics service.
Research logistics and transport services in your destination countries and ensure that a reputable company delivers your items.
Mistiming Imports and Exports
Miscalculating the timing of imports and exports can negatively impact customer satisfaction and supply chain management. It’s vital that businesses carefully consider shipping lengths and cut-off times relating to incomings and outgoings.
Account for some delays and have a plan in place for unexpected problems. Avoid overpromising and underestimating shipping times to customers.
Don’t Let International Shipping Mistakes Cost You Big
Mistakes happen in every business. While many are unavoidable, common errors are usually preventable. Focus on the processes you’re in control of and avoid common mistakes.
Asiana USA is an expert international shipping and transportation company. For a quote or further assistance on your shipping needs, contact us today at (855) 500-1808.
